We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.
We are pleased to welcome you and your family, and we look forward to working with you.
Sandy assists Dr. Jones at chairside, and orders supplies and manages our inventory. A Suburban Orthodontics team member since 1985, Sandy has had the opportunity to get to know so many of our patients and their families. She loves watching as our patients change and grow over the years, and eventually become healthy, happy young adults with great smiles!
In her spare time, Sandy enjoys spending time with family and friends, listening to the Rolling Stones, reading, and watching Sabres hockey!
Billing / Financial Coordinator
Jackie takes care of the financial aspects of our patients’ treatment, from insurance and billing to setting up contracts for new patients. She became a member of our team in 2001 and since then has helped many of our patients find payment plans that fit within their budget. Jackie loves seeing our patients leave the office smiling!
Jackie is married to her husband Tom and has a daughter named Emily who is active in theater. She loves cooking and baking, reading, watching hockey, and spending time with family.
Active in the orthodontic field for more than 30 years, Laurie joined Suburban Orthodontics in 2000 as an orthodontic assistant and bonding technician. She loves seeing the smiles of our patients when their braces are removed and they see their results for the first time.
Laurie has been married to her husband Mark for 30 wonderful years. They have been blessed with three awesome children and two dogs. Laurie enjoys spending free time with her family and friends, going to different restaurants, and of course shopping!
Scheduling Coordinator / Billing
Kaitlyn joined Suburban Orthodontics in July 2012. Her duties include answering phones, making appointments, confirming appointments, and filing. Her favorite part of working here is getting to meet new people and interacting with patients on a personal level, and she appreciates that our team is more like a family.
Kaitlyn loves animals and outdoor actives in the summer. She also enjoys spending time with family and friends.
Katelyn works in our lab, where she takes impressions, pours models, takes photos, and makes all our patients’ appliances. She began working here in 2012, right after graduating from ECC’s dental laboratory technology program. Katelyn’s attention to detail and enjoyment of hands-on work make each of her lab creations unique.
At home, Katelyn has two dogs. She is an avid vacationer who loves going anywhere she can, especially Disney World.
Lisa works with many of our new patients by conducting the initial consultation, and manages the financial aspects of the business as well. She’s been a member of Suburban Orthodontics since 1997 and has more than 35 years of total experience in the dental field. Lisa understands the importance of building relationships with our patients, and does everything she can to make orthodontic treatment as affordable as possible.
Lisa has two grown children with whom she loves to spend time. She also enjoys bike riding and kayaking.
Julissa is here to help patients with all their scheduling needs, answer calls, take messages, and process payments. Her position at the front desk gives her the opportunity to watch all of our happy patients leave with a big smile on their face when they complete treatment.
Julissa is originally from Springfield, Massachusetts. She has a three-year-old Chihuahua/poodle mix who keeps her company at home. She loves to go ice skating in the winter, go for nature walks and hikes during the summer and fall, and watch basketball.
Judy attended ECC for dental hygiene and has been a certified dental assistant since 1985. She’s spent the past 23 years at Suburban Orthodontics, where she assists Dr. Jones with patient care. Seeing all the beautiful smiles, as well as the confidence our patients achieve, are what makes Judy excited to come to work each day.
Judy and Tony will celebrate their 30th anniversary in October 2017. They have a son Anthony, daughter Brittany, and a daughter-in-law Chrissy. Judy also has a dog named Rocko, a boxer who is quite the character. She and her husband enjoy riding bikes, kayaking, and vacationing. Her most recent hobby is golf!
Dr. Jones trained Julia right here at Suburban Orthodontics. She joined us in 2014 to assist our doctors with patient care and conduct new patient consultations. Since she meets patients during their initial visit, she gets a front row seat to seeing the smile transformations from the first appointment to the last.
Julia’s favorite activities include traveling and being outdoors exploring Buffalo’s hidden treasures.
Dina has more than 25 years of experience as an assistant, and has spent the past four of those years here in our office. She enjoys being a part of a team whose main goal is to help people achieve healthy, beautiful smiles.
Dina is married to Rich and has three beautiful children: Ben, Anna, and Luca. She loves to read, stay active and healthy, and garden.